Western Joint Electrical Training Society Privacy Policy
Who We Are
The Western Joint Electrical Training Society (“Western JETS”, “WJETS”, “we”, “us”, or “our”) provides electrical training, education, training coordination, and related services.
Our website is WJETS.ca. We also operate or use online learning systems and other services in connection with our training programs.
We respect your privacy and are committed to protecting the personal information entrusted to us.
What Personal Information We Collect
The information we collect depends on how you use our website and services.
We may collect information such as:
- Your name
- Email address
- Telephone number
- Mailing address
- IBEW Local affiliation
- Union card or membership information
- Employment and work history
- Training history
- Course registrations
- Training requests
- Program applications
- Assessment information
- Demographic information where required for a program
- Information you provide through forms, surveys, applications, or correspondence
- Information related to your participation in Western JETS programs or services
We may also automatically collect limited technical information when you use our website, such as your IP address, browser type, device information, and website activity.
Why We Collect Personal Information
Western JETS may collect and use personal information to:
- Create and manage user accounts
- Confirm eligibility for Western JETS programs and services
- Confirm membership or affiliation with participating organizations
- Register participants for courses and training
- Process training requests
- Deliver online and in-person training
- Communicate with participants
- Provide certificates and training records
- Administer assessments, applications, surveys, and programs
- Maintain training and participation records
- Improve Western JETS programs and services
- Conduct program evaluation, research, and planning
- Meet funding, administrative, reporting, legal, and regulatory requirements
- Prevent fraud, abuse, spam, or unauthorized access
- Maintain and protect the security of our website and online systems
Certain Western JETS programs may have additional collection, use, and disclosure requirements. Where applicable, these requirements will be described on the relevant application, intake form, program page, agreement, or collection notice.
Program and Training Information
Western JETS operates programs that may require the collection of contact information, demographic information, employment or work history, training information, assessment results, and other information related to a participant’s involvement in the program.
For programs funded, administered, or supported by a government agency or other organization, information may be collected, used, retained, or disclosed as required by the applicable program, funding agreement, legislation, or consent provided by the participant.
For certain programs, demographic and participation information may be disclosed to the Province of British Columbia or the Government of Canada for purposes including program administration, evaluation, research, and reporting.
Where a program-specific privacy or collection notice differs from this general Privacy Policy, the more specific notice applies to information collected through that program.
User Accounts
If you create an account on the Western JETS website or an online learning system, we may store information provided in your profile along with information associated with your use of Western JETS services.
This may include your contact information, IBEW Local affiliation, membership information, course registrations, training requests, completed training, and related records.
Where account functionality permits, users may be able to review or update certain personal information associated with their account.
Online Learning
Western JETS uses online learning systems, including Moodle, to provide certain courses and programs.
When you use an online learning system, information may be collected regarding your account, course enrolment, participation, progress, assessments, course completion, and other activity necessary to provide the training.
Online learning systems may use cookies and other technologies required for login, security, course functionality, and maintaining your session.
Contact Forms, Applications, and Training Requests
When you submit a contact form, program application, training request, survey, registration form, or other form through Western JETS, we collect the information you provide.
This information is used to respond to your request and, where applicable, determine eligibility, administer training, coordinate services, maintain records, or communicate with you about the relevant program.
Please do not submit personal information that is not reasonably necessary for the purpose of the form.
Cookies
Western JETS and the services we use may use cookies to provide website and account functionality.
For example, cookies may be used to:
- Determine whether your browser accepts cookies
- Keep you signed in
- Remember account or display preferences
- Maintain secure sessions
- Support online learning systems
- Protect against unauthorized access or abuse
Some cookies are temporary and disappear when you close your browser. Others may remain on your device for a longer period.
You can control cookies through your browser settings, although disabling necessary cookies may prevent some parts of the website or online learning systems from functioning correctly.
Embedded Content and Third-Party Services
Pages on the Western JETS website may include or link to content and services provided by third parties, such as:
- Online learning platforms
- Video or video-conferencing services
- Payment processors
- Survey or form services
- Document services
- Training providers
- Embedded videos, maps, or other website content
When you interact with a third-party service, that provider may collect information according to its own privacy policy and terms.
Visiting embedded content may be similar to visiting the third-party website directly. Third parties may use cookies or other technologies and may collect information about your interaction with their services.
Who We May Share Information With
Western JETS does not sell personal information.
We may disclose personal information where reasonably necessary to provide our programs and services or where authorized or required by law.
Depending on the program or service, information may be shared with:
- Participating IBEW Locals, including Locals 230, 993, and 1003
- Electrical training organizations and training providers
- Instructors and program administrators
- Service providers that operate systems or services on behalf of Western JETS
- The Province of British Columbia
- The Government of Canada
- Funding agencies or program partners where required for program administration, evaluation, or reporting
- Regulatory, legal, or government authorities where disclosure is required by law
We endeavour to limit disclosure to information reasonably necessary for the applicable purpose.
How Long We Keep Personal Information
Western JETS retains personal information for as long as reasonably necessary to:
- Provide training and other services
- Maintain training and participation records
- Administer programs
- Meet funding and reporting requirements
- Meet legal, accounting, regulatory, or administrative requirements
- Resolve disputes
- Maintain appropriate historical records
Different types of information may have different retention periods.
Information that is no longer reasonably required will be securely deleted, destroyed, or anonymized where appropriate and permitted by law.
Protecting Your Information
Western JETS uses reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, loss, or destruction.
These safeguards may include access controls, password protection, secure connections, restricted administrative access, system security measures, and appropriate internal procedures.
No online service or electronic storage system can guarantee absolute security.
Accessing or Correcting Your Information
You may contact Western JETS to ask about personal information we hold about you or request correction of inaccurate personal information.
Depending on the information involved and applicable legal or program requirements, we may need to verify your identity before processing a request.
Some information may need to be retained for legal, administrative, training-record, funding, security, or regulatory purposes and therefore may not be eligible for immediate deletion.
Deleting Your Information
You may request deletion of personal information held by Western JETS.
We will consider requests subject to our legal, contractual, administrative, funding, training-record, security, and regulatory obligations.
Deleting an account may not necessarily result in deletion of all associated training, participation, financial, or administrative records where Western JETS is required or has a legitimate need to retain those records.
Information About Minors
Some Western JETS programs may be available to participants under the age of 18.
Where parental or guardian consent is required for a particular program or service, Western JETS will provide instructions as part of the applicable registration, application, or consent process.
Data Breaches
If Western JETS becomes aware of a security incident involving personal information, we will investigate the incident and take reasonable steps to limit its impact.
Where notification is required by applicable law or contractual obligations, affected individuals or appropriate authorities will be notified.
Changes to This Privacy Policy
Western JETS may update this Privacy Policy from time to time to reflect changes to our website, training programs, technology, legal requirements, or information-handling practices.
The current version of this Privacy Policy will be posted on the Western JETS website.
Contact Us
Questions, concerns, or requests regarding this Privacy Policy or personal information held by Western JETS may be directed to:
Western Joint Electrical Training Society (Western JETS)
Email: adrien@wjets.ca
Phone: 604-948-9936
You may also contact Western JETS through the Contact page on our website.
